Good to know

We will do our best to prepare your room on your arrival day till 15.00h. On your departure day you can stay in your room until 12.00h (noon). Early arrival or late departure can be arranged only with the Front Desk on request and upon availability (surcharge may apply).

Complimentary parking is available for our guests directly in front of the hotel (upon availabiltiy). For a surcharge of CHF 25.00 per night and car you can park your car in our underground parking, which is located within walking distance.

All rooms in the 2nd, 3rd, 4th and 5th floor are non smoking rooms. In the rooms of the 1st floor smoking is allowed as well as in the Nostalgie-Bar.

For a guaranteed booking we request your credit card details. Kindly note the card will not be charged, if you respect the cancellation policy, we only use it as guarantee. In case you prefer to make a prepayment, this is only possible if you place your bookings directly with our Reservations department, online bookings with bank transfer are not possible.

To cancel or change your vacation in the last minute is fretful enough. With an cancellation insurance of ELVIA the costs for your booked package is covered. The following curcumstances are covered:

I. Illness
II. Accident
III. Death
IV. Impairment of the property at the residence
V. Danger at the chosen destination
VI. Delay and loss of means of transport on the journey
VII. Strike and natural catastrophes
VIII. Unemployment

Without the insurance cancelled or shortend stays will be charged at the full, unless the room(s) can be sold otherwise. We are more than happy to include the cancellation insurance at CHF 4.20 per person & night or CHF 9.70 for the entire famliy per night. We kindly ask you to indicate on the replay form whether you like to purchase this insurance so we can conclude the insurance. Further please transfer the cost per bank transfer.

Our bank details are as follows:
Bank: Graubündner Kantonalbank, Arosa, Switzerland
Account-Nr: CK 021.732.800
IBAN: CH 0900 774 110021 732800
Swift / BIC: GRKBCH2270A

For further questions and information you can contact us at any time under reservation@arosakulm.ch or +41 81 378 88 88.

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